Where can I find current promotions?

Visit our Promotions page to discover our latest offers and the light fixtures included in each promotion.

Each offer has its own validity dates and terms and conditions, which are specified on the relevant promotional page or in the corresponding promotional email.

How do I use my discount code?

Add the products you wish to purchase to your shopping cart, then open the cart summary.

Enter your code in the “Promo code” field and click “Add”.

Check that the discount appears in your order summary before proceeding to payment.

Can I combine multiple offers or discount codes?

No. Our offers cannot be combined with other ongoing promotions.

Please check the terms and conditions of the offer you wish to use before completing your order.

How can I take advantage of the welcome offer?

Use the welcome code displayed on our website when placing your first order, making sure you meet the applicable offer conditions.

Enter the code in the “Promo code” field in your shopping cart, then click “Add”. Check that the discount has been applied correctly before completing your payment.

You can also follow our step-by-step guide to using your welcome discount code, which includes illustrated instructions.

My discount code isn't working. What should I do?

First, check that you have entered the code correctly, without any extra spaces before or after it.

Also check the code's validity period and the offer's terms and conditions, including any minimum order amount and restrictions on combining promotions.

If the problem persists, please contact us via the live chat on our website or by phone on +33 3 69 81 49 43. Our team will be happy to help you apply your discount code.

How can I check that my discount has been applied?

After clicking “Add”, check the discount line and the total amount displayed in your shopping cart summary.

If the expected discount does not appear, please contact our team via live chat or by phone before completing your payment.

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