Installation & care

The installation instructions are included with your light fixture. You can also download them from the product page, below the technical specifications.

Please read the instructions carefully before starting the installation. They explain the assembly steps and provide specific safety guidelines for your model.

Please contact us at sav@lumitop.com, via the live chat on our website or by phone on +33 3 69 81 49 43, providing the brand and product reference of your light fixture.

Our team will help you find the appropriate installation instructions. If necessary, we will contact the relevant department of the manufacturer.

All components required for assembling the light fixture, including screws, are provided.

However, the screws and wall plugs used to secure the light fixture to a wall or ceiling are not always included, depending on the model and manufacturer.

These fixings must be suitable for the installation surface, whether plasterboard, concrete, brick or another material.

The appropriate fixings depend on the weight of the light fixture, its mounting system and the type of wall or ceiling.

Before installation, make sure that both the mounting surface and the fixings can safely support the weight of the fixture.

For particularly heavy light fixtures or specific mounting surfaces, have the appropriate fixings determined by a qualified professional.

For table lamps and floor lamps, follow the manufacturer's assembly and connection instructions.

For light fixtures requiring a permanent electrical connection, we recommend using a qualified electrician, particularly if modifications to the electrical installation are necessary or if you are unsure about any part of the process.

Before any work begins, the power supply to the relevant circuit must be switched off, and the absence of voltage must be verified by a competent person.

No, we do not provide a fitting or electrical installation service.

You will need to arrange installation with a professional of your choice.

However, our team remains available to help you find the technical information relating to your light fixture.

This depends on the model and its suspension system.

Check the product page, dimensional drawing and installation instructions to find out which adjustments are possible.

Do not cut the cable or modify the suspension system without first checking the manufacturer's instructions.

If you are unsure, please contact us before installation.

Switch off the light fixture and allow it to cool completely. Unplug it if it has a plug. For permanently installed fixtures, switch off the power supply to the relevant circuit.

Use a soft, dry cloth to remove dust. If the material and manufacturer's instructions allow it, you can use a very slightly damp cloth, then dry the surface thoroughly.

Keep moisture away from electrical components and never spray cleaning products directly onto the light fixture.

Always follow the manufacturer's care recommendations. Glass, painted metal, brass, wood and fabric lampshades require different cleaning methods.

Avoid abrasive cleaners, solvents and sponges that could scratch or damage the surfaces.

Do not apply any treatment or polishing products without first checking that they are suitable for the specific material and finish.

You can contact us by email at sav@lumitop.com, via the live chat on our website or by phone on +33 3 69 81 49 43.

Please provide the brand, product reference and details of your question. You can also include photos if they help illustrate your request.

If we do not have the information you need, we will contact the relevant department of the manufacturer to provide you with an appropriate answer.