To ensure secure online payments, LUMITOP has chosen PAYPLUG, offering maximum security for your transactions. We assure you the safety and confidentiality of all personal data collected during your payment process.
MEANS OF PAYMENT
We have set up several payment methods to support you in your purchases in our online store.
PAYMENT BY CREDIT CARD
|French CB "blue card" cards|
|Maestro, Eurocard and Mastercard bank cards|
|VISA bank cards|
To offer you more flexibility in your purchases, we provide installment payment options for certain orders. Take advantage of the flexibility of our installment payments, available for purchases from €100 up to an amount of €3,000.
- Payment in 3x FREE OF CHARGE from Purchases from €100 up to €3,000
- Payment in 4x FREE OF CHARGE from Purchases from €100 up to €3,000
These installment payment terms allow you to spread the cost of your purchase into multiple equal payments.
- 1st deadline, the day of the order
- 2nd deadline, 30 days after the order
- 3rd deadline, 60 days after the order
- 4th deadline, 90 days after the order
PAYMENT BY BANK TRANSFER
The transfer details will be communicated to you when placing your order.
The processing being longer (3-5 working days), your order will be taken into account only upon receipt of the transfer.
PAYMENT BY PAYPAL
|Pay for your order with your Paypal account|
|Pay your order by card via Paypal|
PAYMENT BY GIROPAY:
Giropay is a highly popular online payment method in Germany, available for purchases on our website. To use Giropay, simply select this payment option when finalizing your order. You will then be redirected to the Giropay payment page, where you can choose your German bank and log in to your online banking account to confirm the transaction. Giropay offers a fast and secure payment experience for our customers in Germany.
PAYMENT BY iDEAL:
iDEAL is a commonly used payment method in the Netherlands, also available on our website. When you are ready to complete your purchase, choose iDEAL as the payment option. You will be redirected to the iDEAL payment page, where you can select your Dutch bank and log in to your online account to authorize the transaction. iDEAL simplifies the payment process for our Dutch customers.
PAYMENT BY MYBANK:
MyBank is an online payment solution accepted in several European countries, including our website. When making a purchase, choose MyBank as the payment method. You will be directed to the MyBank platform, where you can select your European bank and log in to your online banking account to validate the transaction. MyBank offers a unified European payment experience.
PAYMENT BY SOFORT:
Sofort is a widely used real-time payment method in Germany and Europe. To use it on our website, select Sofort as the payment option when placing your order. You will be redirected to the Sofort payment page, where you can choose your bank and log in to your online banking account to confirm the transaction. Sofort simplifies online payments for our German and European customers.
PAYMENT BY AMERICAN EXPRESS (AMEX):
You can use your American Express card (Amex) to make payments on our website. When completing your order, choose American Express as the payment method and enter your Amex card details. Your payment will be securely processed.
PAYMENT BY BANCONTACT:
Bancontact is a common payment method in Belgium, available on our website. When making a purchase, select Bancontact as the payment option. You will be redirected to the Bancontact payment page, where you can use your Bancontact card or mobile app to validate the transaction. Bancontact facilitates online payments for our Belgian customers.
By offering these diverse payment options, we provide our customers with the flexibility to conveniently and securely make their online purchases, regardless of their geographical location.
PAYMENT IN OTHER CURRENCIES:
At LUMITOP, we are pleased to accept multiple currencies to make your shopping experience even more accessible. If you prefer to make your purchases in CHF (Swiss Francs), DKK (Danish Krone), GBP (British Pounds), SEK (Swedish Kronor), or USD (US Dollars), you can do so with ease. Payment for these currencies can be made either through PayPal, a recognized online payment method known for its security and convenience, or by bank transfer. We are committed to providing you with flexible payment options to meet your needs, regardless of the currency in which you wish to make your purchase.
How to select the currency?
To choose your preferred currency during your shopping experience, follow these simple steps:
- On a computer, you will find a dropdown menu at the top left of the page, next to the language selection, where you can choose the desired currency.
- On a mobile phone or tablet, tap on the menu icon (this icon consists of three horizontal stacked lines and resembles a hamburger) at the top left of the screen. After tapping on it, the dropdown menu will appear, allowing you to select your preferred currency.
With this user-friendly feature, you can make your purchases in the currency that suits you best among the available options: CHF, DKK, GBP, SEK, USD, and many more.
In order to strengthen the security of your payments, LUMITOP has joined the new 3DSecure version.
3DSecure has been designed by international issuers VISA and MASTERCARD to guarantee security
of your payments and avoid fraudulent credit card payments on websites.
In the order payment area, you must enter:
- Your card number
- The validity date thereof
- The verification code (the visual cryptogram: 3 digits on the back of the card)
You are then redirected to a page of your banking institution to confirm your identity,
with authentication process implemented by it.
It could be :
- A one-time code communicated by SMS to your mobile phone
- A combination of single-use codes from an encrypted grid of (personal keys)
- A code issued by an electronic box system provided to the card holder
- A password that you have chosen
- A fingerprint
When authentication is confirmed by your bank, payment is authorized and the transaction is finalized.
If you encounter difficulties in validating your purchase on LUMITOP,
it could be that your mobile phone number is not up to date with your bank,
or that you entered incorrectly a code or an identifier which was requested of you.
For any additional questions relating to the 3DSecure system,
LUMITOP invites you to get closer to your banking establishment or to contact us:
By email: email@example.com
By phone: +33 (0) 3 69 81 49 43