DEADLINES:
You have 14 days to return an item to us from the time you receive your package.

CONDITIONS :
The item must be new, complete, properly protected and returned by a mode of transport with guarantees
similar to those proposed for the initial transport.

HOW TO RETURN AN ITEM?
Please contact us so that you send us the return slip to print by email.
Returns are free for France and Germany.
For other countries the return costs will be at your expense.

By email: contact@lumitop.com
By phone: +33 (0) 3 69 81 49 43

CANCEL ITS ORDER:
It is possible to cancel an order as long as it has not been shipped and taken care of by our delivery partners.
All you need to do is contact us so that we can cancel your order and refund you.

REIMBURSEMENT DEADLINES:
We will refund you within 14 days of receipt of the products.
 

Do not hesitate to contact us for more information and any other requests!

By email: contact@lumitop.com
By phone: +33 (0) 3 69 81 49 43